What exactly is VoIP?
VoIP, or Voice over Internet Protocol, is a phone service that works by using your high-speed Internet connection. Voice over IP services include both phone-based service and computer-based service. This allows you to make phone calls using your phone, an app on a smartphone, or a computer and headset. These calls are sent over the Internet, rather than through a traditional landline.
What do I need to use VoIP?
All you need is high-speed Internet and a VoIP phone.
Who can I call with VoIP?
You can call anyone with a telephone number! Conference calls are also much easier, and international calls are much less expensive. Calls within the 48 contiguous states are free with most Voice over IP providers.
How is call clarity?
Over the years, Voice over Internet Protocol has drastically improved. Voice quality is now the same or better than a landline.
What are the benefits of VoIP?
Overall, VoIP saves you money. The overall cost-per-call is significantly lower than using a landline. Voice over IP service is also extremely mobile and has the capability of moving with your business. Unlike traditional landlines, VoIP phones are not tied down to a physical location or certain area code.
There are also many other VoIP features that allow you to multitask and improve productivity in the office, including video conferencing and simple forwarding.
Do I need to be tech-savvy to use Voice over Internet Protocol?
No. Your Voice over IP provider will take care of installation and management of your VoIP system. You can just make and answer calls as usual.
Are VoIP calls secure?
Yes. Nearly all VoIP calls are now encrypted.
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